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Well, I guess our QR code brought you here! Again, thank you for buying your new animal from us and we really do hope they bring you all the pleasure in the world!

A little advice...

On first arrival, you may be very eager to hold and show off your new addition, but we would advise against any prolonged handling when they first arrive. To help your new animal settle in we would advise…

  1. Ensure their new home (vivarium, terrarium etc) is up to the correct parameters, for both humidity and temperature and ready for them to move in.

  2. Check them over for any signs of injury that may have been incurred during transport.

  3. Then allow them a settling in period, only changing water, spraying, and visually checking them, below is guide on settling in periods for different animals.


Our advice would be to leave them to settle for 10 days to 2 weeks, of course, this doesn’t mean don’t give them food or water. Spray twice a day, as geckos like to drink from the droplets on leaves and other surfaces. Wait for 48hrs from arrival before offering live food (crickets, locusts, mealworms etc) and/or Repashy (complete meal replacement). 


After your Gecko has settled in you can start to clean his tank and interact with him, building a routine

will allow them to settle quickly and help build trust with their new owner. Start by handling your gecko

whilst they are still in the tank, for a minute or so. This way if they jump, which they like too, then they

won’t be too far from something to grab onto. Do this a couple of times a day, once you are happy, they

are settling then lift them out of the tank and sit down whilst holding them. Again, be careful of them jumping

at this stage, sitting on the floor/couch/bed will limit the fall they have.

When handling try not to make any sudden moves or loud noises that may startle them but don’t be afraid

to handle them. They are lovely animals and rarely bite (well apart from them angry Tokay’s 😊) If they seem

to be getting stressed out, pop them back in their home, don’t force a gecko to be handled. Enjoy your gecko, build the trust up

and within a month or so, you should have a calm gecko who doesn’t mind human interaction.



We will give advice for the 2 main species of snake we sell and will be aimed more at hatchlings and younger snakes than adults, the Royal and the Reticulated python. We would advise leaving them be for 7 – 10 days, only ensuring they have fresh water and that their vivarium environment is correct. Do a daily spot clean if needed, but don’t clean the entire vivarium.

Once the settling in period is complete, then the relationship of trust can be started. When opening the vivarium, don’t just reach straight in a try to grab your snake, especially a Retic. They have a high prey drive and may mistake your warm hand for a snack!

Use a hook to gently rub their heads and let them know it is not feeding time. If the snake starts to move away, carefully pick them up, aim for the middle of the body and support them as you lift. As you become more confident and competent, you may just use both hands, and not require a hook, that is up to you to decide. If the snake seems stressed/aggressive and is trying to strike, then leave them for a few more days to see if they settle.

Once out, carefully handle the snake, let them move around and keep repositioning your hands under them. Start by handling for 10-15minutes a day and build up from there. You will notice if you have your snake out too long, they will begin to become lethargic as they cool down.


When it comes to your snakes first feed (with you) it can be tricky to get some Royals feeding, they tend to stress and take a little more time to get going than most. As for Retics, well they tend to just eat anything 😊.

Don’t worry if your snake won’t eat the first time you try, we ensure our snakes are feeding well and have shed/pooped and reached at least 100g before they go. So, a couple of weeks without feeding isn’t anything to worry about.

When feeding day comes, ensure that your frozen rat/mouse is well defrosted. We find leaving the prey item in the same room as the snake helps scent the room. Before feeding, warm the head of the prey item to give the snake a better target to strike, don’t want them mistaking your thumb for food 😉. We suggest using feeding tongs as well, use them to grab the prey by the scruff of the neck and move it slowly in front of the snake. This will stimulate more natural movement than hanging the prey by the tail.

When warming, we like to use a fan heater or hair dryer to heat the head up, you only need to do this for 20 seconds or so. Some people use boiling water and dip the preys head in, but we have found that if the animal strikes the prey immediately there is a chance of burning their mouths on the boiling water trapped on the fur of the animal. NEVER use a microwave to heat the prey item up.

After feeding, leave your snake alone for 48hrs to allow the animal to start the digestion process. After all that, take a deep breath and enjoy your new addition!



A favourite of ours, we keep and breed Reds (Salvator rufescens) and Blues (Tupinambis merianae sp.). They are one of the most intelligent reptiles and when socialized properly, make fantastic pets. Some keepers have even announced that their tegu will come when their name is called!

Once they have built trust with their new owner, Tegus really are a rewarding species to keep! We would suggest letting them settle in for around 3-5 days before beginning the interaction process. After 24hrs offer food, change their drinking water daily during the settling in process.

When the settling in process is up and you're ready to start taming your tegu, remember to start slowly and build the trust up. Always try to finish any interaction on a positive note. Start by offering food using a tong and let your tegu approach you. Do this for a couple of days before trying to touch them, try not to approach them directly from above as this can imitate predators and cause stress or a defensive reaction (tail whip/bite).

Once able to touch your tegu, slide your hand underneath their belly and scoop them up. Ensure that all limbs are supported at first as they may not like the feeling of “floating”. If they begin to panic or seem stressed, place them back in their home and stay positive! It will happen. It takes time, but don’t worry. Just go slowly and keep a solid routine. Remember keep your tegus diet varied, they are ravenous eaters but do enjoy new things.

Help and Guidance

This isn’t a comprehensive guide but is designed to get you started. If you feel you need more help, or any other information then don’t hesitate to contact us on WhatsApp (message or call) 07876 403 582 or email us at

We are here for support during the life of your animal and will always do our best to answer you as quickly as possible and giving you the best advice possible. So don’t worry if something isn’t going right, just contact us and we will help fix the issue before it develops.

Enjoy your animal, bond with it, and appreciate it for what it is, a truly stunning creation.

All the best
Team R&R